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Here you will find the answers to some of our most frequently asked questions.

If you have a question and don't see it answered here, please contact us (info@flexpower.com).  We will answer your question and then post it here for others to see.

Is Flex-Power Pain Relief Cream for you?
How does Flex-Power Pain Relief Cream work?
Click here for Uses and Instructions and to view “Drug Facts”

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I cannot find Flex-Power Joint & Muscle Pain Relief Cream on my store's shelves. Is there any other way to purchase Flex-Power?
Click here for our Retail Locator. We are continually adding Flex-Power products to store shelves across the United States.
If there are currently no stores in your area, you can order Flex-Power products via our website or by dialing
1-866-FLEXPOWER (1-866-353-9769).

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Is Flex-Power Pain Relief Cream FDA Approved?
Flex-Power Pain Relief Cream complies with FDA guidelines for over-the-counter products. Please remember that
Flex-Power Pain Relief Cream is a topical pain reliever, not a cure to an underlying condition. It provides temporary relief
of pain. If you have any questions regarding the product or use of it, please consult your Physician.

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Do I need a prescription to use Flex-Power Pain Relief Cream?
No. You do not need a prescription.

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Can Flex-Power become addictive?
No. Flex-Power Pain Relief Cream is not habit forming and safe for everyday use.

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Does Flex-Power Pain Relief Cream contain steroids?
No. Our product does not contain steroids. Flex-Power is considered safe and effective and is used by world-class athletes
in the Olympics, NCAA, NBA, NFL, NHL, MLB and other professional sports.

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Can Flex-Power Pain Relief Cream help with my arthritis?
Yes. Flex-Power can help manage pain caused by arthritis.

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Can I use Flex-Power Pain Relief Cream if I am pregnant or nursing?
As with any medication, an individual who is pregnant or nursing should first consult with her doctor.

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I take an oral pain reliever (e.g. ibuprofen, naproxen sodium, acetaminophen, or Cox-2 inhibitor).
Can I use
Flex-Power Pain Relief Cream in addition to those products?
Yes. In fact, using Flex-Power Pain Relief Cream may serve as a safe and effective way to reduce your use of such
medications. Again, if you have any questions regarding the product or use of it, please consult your Physician.

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Does Flex-Power Pain Relief Cream have a stinky, medicinal odor like most topical pain relief products?
Get the relief you need without the offensive medicine smell. Use Flex-Power Pain Relief Cream before leaving home,
before work or before entering bed. Flex-Power is currently offered in a fresh soap-scented fragrance - Clean Scent.

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Can I use Flex-Power Pain Relief Cream on an open wound or stitches?
No. Flex-Power Pain Relief Cream is not to be used on either of these instances.

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Can I use Flex-Power Pain Relief Cream to cool sunburn pain, in a tanning bed or sauna?
No. Flex-Power Pain Relief Cream is not recommended for use in any of these instances.

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How long does Flex-Power Pain Relief Cream provide relief?
Relief from pain and discomfort varies from person to person, but Flex-Power Pain Relief Cream typically provides
3-4 hours of relief.

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What sizes are available to purchase by consumers?
Flex-Power Pain Relief Cream is currently available in a 2 oz. and 4 oz. tube.

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Can I buy larger size bottles of Flex-Power Pain Relief Cream?
The larger sizes of Flex-Power Pain Relief Cream are only sold to doctors, team trainers and hands-on therapists for
clinical use in their practice and training rooms. They are not labeled for patient use and are not available to consumers.

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How long will a 2 oz. tube of Flex-Power Pain Relief Cream last?
This varies from person to person. Depending on your clinical condition, a tube of Flex-Power Pain Relief Cream can
last several months if only a few joints are involved. If, on the other hand, many joints are involved, then Flex-Power
may last a shorter period of time.

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I’ve tried everything, how do I know Flex-Power Pain Relief Cream will work for me? Do you offer a
money back guarantee?

You have nothing to lose but your pain! We recommend that you use Flex-Power Pain Relief Cream as directed for
2-3 weeks. Please follow the product uses and instructions for maximum benefit. Results may vary depending on
the individual. If you are not satisfied and desire a refund please send your container (along with original invoice)
back to us within 30 days from receiving the order. Refunds do not include the cost of shipping and handling. Please
allow 3-4 weeks for your refund from the date the product is returned.  All prices are subject to change without notice.

Return product to:

Flex-Power Inc.
Customer Service
823 Gilman St.
Berkeley, CA 94710

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SHIPPING QUESTIONS

What shipping method(s) do you offer for online orders?

All website and phone orders are shipped US Priority Mail.
Other shipping options are available for larger orders (please contact our office 510-527-9955).

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How much is shipping and handling for online orders?
UNITED STATES shipping and handling fees for 2 oz tubes are based on weight and are on a sliding scale as follows:
1-2 tubes: $5.00
3-4 tubes: $7.00
5-6 tubes: $8.00
7-8 tubes: $8.50
9-12 tubes: $9.00
13-17 tubes: $11.00

If ordering 18 tubes or more, please contact our sales office at (510) 527-9955.

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I purchased Flex-Power Pain Relief Cream online, how long does it take for me to get?
Normal delivery time to process your order and ship it to your door is 3-5 business days.